ERP CRM
The ERP CRM program’s strength is its ability to bring together business operations and people in the most effective way to satisfy customers while still making money. A methodology is a comprehensive approach designed to make it easier for businesses to learn more about their customers and how they behave.
ERP (Enterprise Resource Planning) is a comprehensive software solution that integrates a company’s various operations and processes into a single, unified process. ERP manages data generated by all aspects of a company, including planning, manufacturing, logistics, stock, distribution, shipping, human resources, and finances.
CRM, on the other hand, refers to the management of customer relationships. This program aids businesses in managing their customer relationships, both current and potential. Follow-up e-mails, relevant sales information, and special coupons are all handled by CRM.
CRM, in fact, can track customer communications and interactions in a precise and timely manner at all times, despite the fact that the management tools are not limited to general contact management. CRM can keep track of deals, territories, and sales while also organizing information so that new and fresh opportunities can be identified from the current client base.
Due to an existing school of thought that says they work in opposition because they are front-office and back-office processes, several companies invest in ERP CRM applications as two separate processes. CRM and ERP are thought to be differentiated by the fact that the first is outward-looking while the second is inward-looking.
Customers can see the business side of a company through sales, promotion, and service, according to those who hold these views. The other processes are those that take place behind the customers’ backs and are not visible to them. ERP is used to provide financial and manufacturing functions, while CRM is used to manage customer relations, according to them.
- Course Curriculam
- Introduction and CRM Definition
- CRM Architecture Overview
- Business Partners
- Organizational Management
- Product Master
- Opportunity Management
- Activity Management
- Partner Determination
- Sales Transactions
- CRM Billing
- Marketing Planning Et Campaign Management
- Marketing Planning a Campaign Management
- Personalized Forms
- Campaign Execution
- Lead Management
- ASAP
Frequently Asked Questions (FAQ’s)
Anybody with prior domain knowledge in respective fields can get into this course.
Different payment options are available suiting your needs. We accept credit cards, debit cards cheque cash , netbanking, money wallets.
With tieup through our job consultancy firm, Kasyfy, we make sure each and every candidate in placed with a top tier firm.
With guaranteed results from last 17 Years, we make you stand out in the market with hands on knowledge and better understanding of current scenarios in the market, in turn helping your to automatically get placed with MNCs.
With approximate range between 2 to 3 months, there are more options like fast track training and online training options are also available. Fees is reasonable according to market and industry standards.
Training Highlights
- Customized course
- Live Projects
- Mock Test
- Multiple Training Modes
- Certified Trainer
- Official Course
- 24*7 Mentoring
